gotrax scooter troubleshooting11 Mar gotrax scooter troubleshooting
I had my second issue within 17 business days of receiving the scooter. Mine out of the box has this metal grinding sound coming from the back. Fix Water Leaking From Air Conditioner. Turns on but shows zeros no matter what. (If you see an issue, please stop and consult a technician before proceeding.). . 0000003099 00000 n If your Gotrax hoverboard will not turn back on you are experiencing an issue. Ive taken it to work 4 times already with a round trip of about 11.5 miles (charge at work) and it's been fine. 0000008779 00000 n When GOTRAX GXL V2 display is blacked out you can release Power Key. If it's not been used for a while, it might need charging. So, 3 hours for 4 bars = 45 mins of charging time per bar. The key is to build your own vehicle with its own motor coil wire. Once you ensure the position is correct, gently slide the pack into the tiller. Lift or block the scooter's rear wheel off of the ground and plug the battery charger into the scooter and the wall. GoTrax G2 Scooter E3 Error Troubleshooting - Part 1 Thrifty Tool Shed 31K views 1 year ago Trying to Fix - GoTrax GXL Scooter - Randomly Stops Working Fix It 4.7K views 4 months ago Why. If the wheel spins only when the battery charger is plugged into the scooter then the battery pack is defective. Create an account to follow your favorite communities and start taking part in conversations. Anyone familiar with modern technology knows the healing properties that come along with turning something on and off. Sometimes the brake switch becomes defective and locks into the on position which makes the speed controller turn off the motor. Here are a few red flags for anyone interested: I had my first issue within 4 days of receiving the scooter. `f25Jz>`lf(< @%-vCN Here are some of the problems we have experienced separated into what we believe are minor and major issues: If you are having issues, please reply here and/or message me. Contact an authorized service center for more information about replacements. I finally received the replacement parts. Looking For The Best Lock For An Electric Scooter? E02 - Adjust your brake calipers so that they operate effectively. In my case, when I got a new Gotrax scooter, it did work fine in the beginning. EDITED TO ADD ON 3/24: GoTrax has reached out to me with a solution. If that doesn't work, email support. Include an image for extra impact. The console on the scooter displays speed in MPH, battery life, and headlight. E07 - Replace Motor or Motor Wheel Assembly. We show a quick view. To determine whether either of these is true, unplug all of your devices from power and try charging them again. We would be more than happy to help you by providing troubleshooting steps and also any replacement part needed if you are still under our warranty . GOTRAX sent me a battery and a replacement handle bar. When it comes to hoverboards, the magic fix-all is called recalibration. . Problem not solved. First things first, check the following points: the plug in your mains power socket; the power cable that connects to the scooter; and the charging port on the scooter itself. Fix stuck GOTRAX GXL V2. In removed the old handle bar and battery and installed new one. This is the best method to factory reset GOTRAX GXL V2. All rights reserved. But, as soon as it worked for quite some time, it started showing various problems. Here is a link to find the manual for your Gotrax hoverboard. No. If it does not change to red when you plug it into your hoverboard, your issue could lie in the charging port. Using the 4mm Allen wrench, remove the two screws and locking hook that are used to secure console to the tiller. The motor would sometimes "sputter" (not engage) when you push down the throttle. How to restore default settings on GOTRAX GXL V2. Its possible the quality slipped with the V2, but they are basically the same scooter. Check Out Our Guide! Will this problem come back? 0000000696 00000 n The speed of the GKS kids scooter is locked at a safe but fun 10mph. I had my second issue within 17 business days of receiving the scooter. Press J to jump to the feed. Press question mark to learn the rest of the keyboard shortcuts. Back fender completely broken off, bottom screw plate snapped. What did the brake pad rubbing sound like? Our combined issue is we have been getting run-around from the company's support and are looking to see if others are having similar problems. 0000002873 00000 n A fully charged battery will have between 36 and 42 volts. It goes fast and I can go up big hills . Knowing how to read a wiring diagram can also be helpful when troubleshooting or making repairs. Make sure all connections are secure and there arent any exposed wires or noticeable burns. Learn more about your GOTRAX from full overviews and specs to troubleshooting. 0000006275 00000 n Here are a few red flags for anyone interested: I had my first issue within 4 days of receiving the scooter. The BBB's grade of "F" still . Check the fuse or circuit breaker. 0000002170 00000 n Expand the connector pins just the slightest to make sure everything is snug when you put it back together. We appreciate you customer service and willingness to do the right thing! Subscribe to my Channel https://bit.ly/2ShKGSm In today's video I show you how to fix the two common issues with the GoTrax GXL V2 Electric Scooter, which are not being able to open it. Watch out world! Short circuit charger and handlebar: Resolved by warranty.. New handlebar and charger sent in 1 week.. 2. Codes often have simple solutions and we are here to assist. All electric scooter have a fuse or a circuit breaker. A fully charged battery will have between 36 and 42 volts. If the wheel spins only when the battery charger is plugged into the scooter then the . Front tire making a very loud noise. Problem is from inside the tire assembly. IT GOES ON AND ON The powerful lithium-ion battery has a long lasting charge, keeping the V6 going for up to 15 miles. Find helpful customer reviews and review ratings for Gotrax Vibe Electric Kick Scooter, 6.5" Foldable Commuting Scooter for Kids 8-15, 12 MPH & 7 Miles Range E Kick Scooters for Kids, Teens, Boys and . Edit : Ver: 1 purchased early June 2019 Not sure why all the downvotes. The 2nd issue has been with tech support for 8 business days now, no resolution yet on the horizon. This was fixed with the company sending a replacement tire. Now i have error code 30! $799.00. This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! If we can't repair it, we'll send you an Amazon e-gift card for the purchase price of your covered product or replace it. Users need to manage the learning curve of managing their new technology and simple troubleshooting techniques. Max speed: 7.5 MPH. Gotrax Apex XL Electric Scooter, 8.5" Pneumatic Tires, Max 15 Mile Range and 15.5Mph Speed, Bright Headlight and Taillight, Aluminum Alloy Frame and Cruise Control, Foldable Escooter for Adult . The most obvious reason your Gotrax hoverboard will not turn on has to do with its battery. bay_blade2000 3 yr. ago That's not what I am saying at all. 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Took 8 business days to fix (total of 11 calendar days). Check Out Our Guide! Roller Blades/Bikes. Remove the footplate to access the batteries and wiring harness and visually inspect every connector to make sure it is attached. Users need to manage the learning curve of managing their new technology and simple troubleshooting techniques. This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! PARTY ANIMAL Play your music with the enhanced Bluetooth speaker, sync the LED lights to the beat, and keep the party going. Learn more about your GOTRAX from full overviews and specs to troubleshooting. I haven't had any problems yet, so that makes me wonder if the company rushed into production with the Version 2 model once GoTrax became popular. Take care of your ride so it can take care of you. It's Sept 21st and my issues are still not resolved nor are my friend's issues (from the beginning of the thread). %PDF-1.4 % When it comes to hoverboards, the magic fix-all is called recalibration. E03 - Change speed settings or gear. Only tools required are the 4mm Allen wrench and a set of pliers. Remove the console/head unit from the scooter by putting one foot on the scooters base and lifting up on the handlebars. Reattach the console/head unit by sliding it back into place. Use a can of compressed air to clean out any dirt and debris that may be stuck in there. Make sure the thread part of the console aligns with the drilled holes for the locking hook and gently press down to ensure the console is secure on the battery. (Be sure to follow local laws and regulations when disposing lithium ion batteries), While the battery is out, it is a great time to check the connections at the bottom of the tiller. Reply, Is it possible to order the Tiller on its own for a gotrax GXL2..my broke in half and I need a replacement. GOTRAX GXL V2 Commuting Electric Scooter - Black $379.99When purchased online Out of Stock About this item Highlights Speeds up to 15mph Up to 12 miles on a single Charge 8.5" PNEUMATIC TIRES Hand Brake Reinforced frame support riders up to 220 lbs Specifications Dimensions (Overall): 14.9 Inches (H) x 7.8 Inches (W) x 39 Inches (D) In the next video we will show the complete repair, reassembly and testing. Im wondering about the race to the bottom, where companies start cutting corners on the low end to stay competitive. Here is a simple video demonstrating how to change the battery in a hoverboard if you have determined that is your problem. In addition, I now have the old lithium ion battery I need to figure out how to dispose. One of the best ways to limit interruptions in your riding is to familiarize yourself with the owners manual before riding your self-balancing scooter for the first time. E1, E2, E3 - Remove the console and use a soft rag to clean the connector between the console and battery. It usually happens when you turn on the ignition and the scooter moves without you pressing on the throttle. Disconnect brake cable (Handbrake Edition Only), Reconnect the brake line (Handbrake Edition). Users need to manage the learning curve of managing their new technology and simple troubleshooting techniques. In this video we take a look inside a GoTrax G2 Scooter. Looks like spring issue. Please Note, some electric scooters share error codes. These codes will pop up over your console's display when there are issues within your electric scooter. Reply, Took mine to the local bike shop. The GKS features 6" Solid rubber tires that absorb vibrations making a glide effortlessly on cement or paved roads. GXL V2:Learn more about troubleshooting the GXL V2 [Here], Apex: Learn more about troubleshooting the Apex [Here], G2:Learn more about troubleshooting the G2 [Here], XR Elite: Learn more about troubleshooting the XR Elite [Here], XR Ultra:Learn more about troubleshooting the XR Ultra [Here], G4: Learn more about troubleshooting the G4 [Here], All Scooters: How to Change your Electric Scooters Brakes [Here], Hoverboard(s): Learn more about troubleshooting your hoverboard [Here], How to Ride your Hoverboard Walkthrough [Here], Shift S1:Learn more about troubleshooting your Shift S1 [Here], EBE1:Learn more about troubleshooting your EBE1 [Here], EBE2:Learn more about troubleshooting your EBE2 [Here], EBE4:Learn more about troubleshooting your EBE4 [Here]. Using caution, grab the top of the battery and begin to lift it out of the tiller. After recharging test the Voltage of the battery pack to make sure it is at the proper Voltage. Most electric scooters with old or worn out battery packs will operate with a very small amount of power when the battery charger is plugged into both the scooter and the wall at the same time. *You may need to perform a recalibration up to three times to fix your issue. It's a 36V 6 Ah battery that offers higher performance. 110 0 obj <> endobj xref Make sure the petals are level with each other and on a flat surface. If your charger does not turn green when you plug it in, your problem may lie in your charger. will respond to the email but the response itself is not helpful). Add a Heritage Helmet to your Cart for Free with All Rideables Above $500, F1 Fat Tire Electric Bike $699 + This week only, South Georgia & South Sandwich Islands (GBP ), Learn more about troubleshooting the Apex, Learn more about troubleshooting the XR Elite, How to Change your Electric Scooters Brakes, Learn more about troubleshooting your hoverboard, How to Assemble the GOTRAX Eclipse Electric Scooter, Hawaii Begins Electric Bike Rebate Program, Unboxing & Overview: The Flex Electric Scooter. Entice customers to sign up for your mailing list with discounts or exclusive offers. TWO OF A KIND Dual hub motors unite to create 700 watts of pure electric power, pushing the V6 to speeds up to 10 mph. error: It will display all specifications more visibly. Cruise control automatically goes on every time when riding. Grab the new battery pack and ensure that your are installing the battery pack correctly. trailer <]/Prev 856594>> startxref 0 %%EOF 129 0 obj <>stream The GMAX is one of our most powerful electric scooters to date. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Mobility Scooter Battery Losing Power Uphill Fixed, How To Fix Hoverboard Battery Not Charging, Mobility Scooter Beeping And Not Moving-An Ultimate Guide, Function of the Bold Button on Cuisinart Coffee Maker-Know Everything, Can You Plug A Coffee Maker Into A Power Strip-Answered, What Happens If You Put Milk In A Coffee Maker-Truth Revealed, New AC Compressor not Turning ON- Super Quick Fixes, Should AC Drip Water Outside? Include an image for extra impact. If damaged do not proceed. Even if just pressing for a second - Kind of scary actually. Many hoverboards will typically also beep when they reach maximum speed, if they are tipped too far forward or backward or if they reach too steep of an incline. Anyone familiar with modern technology knows the healing properties that come along with turning something on and off. You can contact Gotrax to get more information, talk about your warranty or learn about repair options. If the unit has a brake cable running to the hand brake, you will need to disconnect the line before proceeding. Search General questions or product specific choose what you're looking for from our awesome drop down menu. Gotrax G3 Plus Electric Scooter, 10" Pneumatic Tires, Max 18 Mile Range and 18Mph Power by 300W Motor, Foldable Escooter for Adult Unisex. You can contact Gotrax to get more information, talk about your warranty or learn about repair options. I've had it for a full month now but never knew how to. I requested a refund. A leading manufacturer of Electric Scooters, hoverboards and e-bikes. If you have done these things, but are still having trouble, please contact customer service. As an Amazon Associate I earn from qualifying purchases. Dont try to work around damaged partsthey can cause further damage to your scooter and possibly put you in danger. If the scooter is off but still takes off, this means that the control box is damaged. When the scooter is powered on, press the power button 3 times to switch the speed unit display. This issue is new and is being looked at now.. I ride it to work every day rain or shine and haven't had any problems so far but today it was raining and Im afraid it has water damage potentially. Contact: kevin@ocproscooters.com or text: 714-420-1311. Sometimes due to old age an electric scooters battery pack will need to be recharged before the scooter can be tested or operated. The problem with your Gotrax scooter may be a loose connection or a dirty charging port. If you run into any issues I recommend reaching out the customer service/ technical support for further assistance. 0000003486 00000 n This is a few specific actions that act as a reset for your board and can fix many common issues. 3. Not much help really. Repair frozen GOTRAX GXL V2. Through simple troubleshooting, you can attempt to determine where your issue lies and see if you need outside help to solve it. Check the lights, the brakes, and all the features, and make sure they are all working properly. If there is something wrong with the scooter, you might be able to find some of the answers from the owner's manual. Use a can of compressed air to clean out any dirt and debris that may be stuck in there. I continue to struggle with GOTRAX's customer support team. . 0000007190 00000 n EXTRA FEATURES- Get the free app to choose between 3 different ride modes, track travel time and distance, share your activity with friends, and more. TWO OF A KIND Dual hub motors unite to create 700 watts of pure electric power, pushing the V6 to speeds up to 10 mph.
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